Wonderland Foundation – Privacy Policy
A legal disclaimer
Wonderland Foundation (“Wonderland”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you interact with us, including when you visit our website www.wonderland-foundation.co.za
We are based in South Africa and handle personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA). If you are in the EU/UK, we also aim to respect the principles of the GDPR.
If you have any questions, please contact us at:
info@wonderland-foundation.co.za
1. Who we are
We may collect and process the following categories of information:
2.1 Information you provide directly
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Contact details: name, surname, email address, phone number.
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Membership & event information: details submitted when you apply for membership, RSVP for a gathering, or join the “Moments @ Wonderland” community.
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Donation details: contact details and information related to your donations or participation fees (payment is processed via secure third-party payment providers; we do not store full card details). Wonderland Foundation
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Communication: information you share with us when you contact us by email, social media, forms on the Website, or other channels.
2.2 Information we collect automatically
When you visit our Website, we and our website provider (Wix) may automatically collect certain information, such as:
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IP address and approximate location,
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device and browser type,
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pages viewed and actions taken on the Website,
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cookies and similar tracking technologies. Wonderland Foundation
2.3 Images & media
At our gatherings and events, we may take photos or videos for documentation and communication about Wonderland Foundation’s activities. We will always try to be respectful and mindful in using such images and will remove content upon reasonable request where possible.
Wonderland Foundation is a community-focused, invitation-only initiative that creates gatherings, experiences and membership-based activities with a social impact component, including support of partner organisations such as Bridges for Music and DARG.
For the purposes of this policy, Wonderland is the responsible party / data controller for the processing of your personal information.
2. Information we collect
3. How we use your information
We use your personal information for the following purposes:
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Community & membership management
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to process membership enquiries and manage our member community;
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to manage private guest lists for gatherings and experiences.
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Events & experiences
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to coordinate RSVP lists, arrival information, shuttles, and on-site check-in;
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to communicate event details, updates, and practical information.
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Donations & contributions
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to process your donations or participation fees;
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to issue acknowledgements/receipts where applicable.
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Communication & newsletters
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to respond to your messages and enquiries;
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to send you updates, invitations or newsletters if you have requested or consented to these. Wonderland Foundation
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Website operation & improvement
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to operate, maintain and improve our Website;
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to analyse how visitors use our Website and ensure security and performance.
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Legal & compliance
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to comply with legal obligations;
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to protect our legitimate interests, such as the safety of guests, staff and neighbours and the integrity of our gatherings.
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4. Legal bases for processing
We process your personal information on one or more of the following bases:
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Consent – e.g. when you subscribe to a newsletter, send us your details for an event, or agree to specific communications.
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Contract / performance of services – e.g. when we organise your participation in a Wonderland experience or membership.
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Legitimate interests – e.g. ensuring the safety, privacy and smooth running of our private gatherings, managing our community, and developing Wonderland Foundation.
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Legal obligation – e.g. accounting, tax or regulatory requirements.
You can withdraw your consent at any time by contacting us using the details above or by using any unsubscribe link provided in our emails.
5. How we share your information
We do not sell your personal information. We may share it only with:
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Service providers / operators, such as:
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website hosting & analytics providers (e.g. Wix),
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secure payment processors,
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email and communication service providers. Wonderland Foundation
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Partner organisations, but only where necessary and appropriate (for example, where you explicitly agree to be introduced to a partner project).
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Professional advisors, such as legal or financial advisors, where necessary.
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Authorities, where required by law or to protect our rights or the safety of others.
Some of these providers may be located outside South Africa, in which case your data may be transferred internationally. We will take reasonable steps to ensure appropriate protection in line with POPIA requirements.
6. Cookies & tracking technologies
Our Website uses cookies and similar technologies to:
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enable core site functions,
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remember your preferences,
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help us understand how our Website is used. Wonderland Foundation
You can control cookies through your browser settings and, where available, through cookie consent tools on the Website. Turning off certain cookies may affect how the site functions.
7. How we protect your information
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse, including:
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using secure hosting environments,
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limiting access to personal information to people who need it for legitimate purposes,
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encouraging the use of secure passwords and access controls.
No system can be guaranteed to be 100% secure, but we aim to follow best practices appropriate to the nature of our organisation and the information we handle.
8. Data retention
We keep personal information only for as long as reasonably necessary to:
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provide services and manage our relationship with you,
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comply with legal, tax or accounting obligations,
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resolve disputes, and
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maintain records in line with our legitimate interests (for example, community history and event documentation).
When information is no longer needed, we will delete or anonymise it where reasonably possible.
9. Your rights
Subject to applicable law, you may have the following rights in relation to your personal information:
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to access the personal information we hold about you,
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to correct inaccurate or incomplete information,
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to object to certain types of processing (especially based on legitimate interests or direct marketing),
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to withdraw consent where processing is based on consent,
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to request deletion of your information in certain circumstances,
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to lodge a complaint with the relevant data protection authority.
To exercise your rights, please contact us at info@wonderland-foundation.co.za.
In South Africa, you may also contact the Information Regulator (www.justice.gov.za/inforeg/).
10. Third-party links
Our Website may contain links to third-party websites (for example, partner organisations such as Bridges for Music or DARG). If you follow these links, please note that these sites have their own privacy policies, and we are not responsible for their practices.
11. Children
Our Website and experiences are generally intended for adults. For certain gatherings we apply an age restriction (for example, no under-21s at specific events). If we become aware that we have collected personal information from a minor without appropriate consent, we will take reasonable steps to delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The updated version will always be posted on our Website with a revised “Last updated” date.